Privacy Policy

Data collection

Kogosa Studio respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website (kogosa.co.uk) or make a purchase. Last updated: 10 May 2026.

Data We Collect

We only collect information that is strictly necessary to provide our services and fulfil your orders. When you place an order, contact us, or join our mailing list, we may collect:

 

  • Identity Data: First name and surname.
  • Contact Data: Email address, billing address, delivery address, and telephone number.
  • Transaction Data: Details regarding payments made to and by you. (Note: We do not view or store your full payment card details; these are securely processed by our payment gateway, Stripe).
  • Technical Data: IP address, browser type, and anonymous usage statistics via cookies (see our Cookie Policy for details).

How We Use Your Data

We use your personal data strictly for the following purposes:

 

  • To process and deliver your order, including managing payments, shipping, and returns.
  • To communicate with you regarding your order status or respond to your inquiries.
  • To send you newsletters and exclusive updates about new collections (only if you have explicitly subscribed).

Data retention

We retain your personal data only for as long as necessary. Order data is retained for six years in accordance with HMRC requirements. Newsletter subscription data is retained until you unsubscribe. You may request the deletion of your data at any time by contacting us at studio@kogosa.co.uk.

Data protection

Under the UK General Data Protection Regulation (UK GDPR), you have specific rights regarding your personal data. You have the right to request access to, correction of, or deletion of your personal data held by us. You also have the right to withdraw your consent to receive marketing communications at any time by clicking the “unsubscribe” link in our emails.

 

We process your personal data on the following legal grounds: performance of a contract (processing your order), legitimate interests (fraud prevention, security), and consent (newsletter subscriptions). You may withdraw your consent at any time.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal data to third parties. We only share necessary information with trusted service providers required to fulfill your order and operate our studio, such as:

 

  • Royal Mail: For shipping and delivery purposes.
  • Stripe: For secure payment processing.
  • Website Hosts: For secure data storage and email communications.
  • Google Analytics: For anonymous website usage statistics. IP anonymisation is enabled.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Our website uses SSL encryption to protect your information during transmission. Access to your personal data is limited to those who have a business need to know.

Kogosa Studio is the data controller responsible for your personal data. To exercise your rights or if you have any questions about this Privacy Policy, please contact us at studio@kogosa.co.uk or write to us at: 1 Cleveland Road, Scorton, Richmond, DL10 6EF, United Kingdom.

Contact founders